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To recover your lost Apple ID credentials, follow these step-by-step instructions. Even if you’ve forgotten your Apple ID email or password, you can recover access:
Step 1: Try to Find Your Apple ID (Email)
Your Apple ID is usually your email address. Here's how to try to find it:
Option A: Use a Device You're Signed Into
On iPhone/iPad:
Go to Settings > [Your Name] – your Apple ID is shown at the top.
On Mac:
Go to System Preferences > Apple ID – you'll see it in the sidebar.
Option B: Use Apple’s Website to Find Your Apple ID
Visit:
https://iforgot.apple.com
Click "look it up" under "Forgot your Apple ID?"
Enter:
Your first and last name
Email addresses you may have used
Apple will help you identify the Apple ID if it exists.
Step 2: Reset Your Password
Once you know your Apple ID email:
Go to:
https://iforgot.apple.com
Enter your Apple ID (email address).
Choose how you want to reset your password:
Email verification
Answer security questions
Use two-factor authentication (with a trusted device/phone number)
Follow the prompts to set a new password.
Step 3: If You Have Two-Factor Authentication Enabled
Apple may send a verification code to:
A trusted device (iPhone, iPad, Mac)
A trusted phone number (SMS or call)
You’ll need access to one of these to proceed. If you lost access to both, you can start account recovery.
Step 4: Account Recovery (If All Else Fails)
If you don’t have access to your email, trusted phone, or device:
Visit:
https://iforgot.apple.com
Enter your Apple ID and select “Can’t use any of these options?”
Follow the steps to begin Apple’s account recovery process.
⏱ Apple may take a few days to verify your identity. You’ll be notified via email or SMS once recovery is complete.
Step 5: Contact Apple Support (If You’re Still Stuck)
Visit:
https://support.apple.com/
Select Apple ID > Forgot Apple ID or Password
You can start a chat or schedule a call with Apple Support
Step 1: Try to Find Your Apple ID (Email)
Option A: Use a Device You're Signed Into
Step 2: Reset Your Password
Step 3: If You Have Two-Factor Authentication Enabled
Step 4: Account Recovery (If All Else Fails)
Step 5: Contact Apple Support (If You’re Still Stuck)
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